This page documents how BYGENAI collects consent, sends operational SMS notifications, and manages opt-out/help requests for authorized business users.
BYGENAI sends transactional/operational notifications for SMB client account workflows. Messages are sent only to authorized users.
BYGENAI Alert: [Client Name] has a new urgent operational event. Reply YES to acknowledge. Msg&data rates may apply. Reply HELP for help, STOP to opt out.
BYGENAI Account Update: Your scheduled workflow update for [Client Name] is ready. Reply HELP for help, STOP to opt out.
BYGENAI Security Notice: A new sign-in was detected for your managed account. Reply HELP for help, STOP to opt out.
Recipient enters phone number and explicitly consents through an unchecked checkbox with disclosure text, terms link, and privacy link.
Recipient can confirm consent by replying START/YES. STOP immediately opts out. HELP returns support guidance.
Business admins can invite authorized users, but recurring SMS starts only after recipient confirmation.
Below is a visual representation of the consent experience presented to each user during enrollment. The checkbox is unchecked by default and must be actively checked by the recipient before opt-in is recorded.
Recipients are informed of message frequency variance, potential message/data rates, HELP support flow, and STOP opt-out flow at enrollment.
Terms and Conditions: https://www.bygenai.com/terms
Privacy Policy: https://www.bygenai.com/privacy-policy
Support contact: support@bygenai.com